Self-Harm and AI

2024-CAI-01: A.F. and J.F. (minors; initials)

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A complaint alleges minors were harmed following unsafe/inappropriate chatbot interactions.

Parent
Incidents
Provider
Character.AI
Last reviewed
March 25, 2026
Incident ID
2024-CAI-01
Provider
Character.AI
Outcome
INJURY
Grade
A2
Date window
unknown to unknown

Related pagesIncident directory/Character.AI/GEN-C/LONG-DEP/REC/MOD-AMP

Contents

Summary

2024-CAI-01 is a A2 court filing row involving Character.AI. A complaint alleges minors were harmed following unsafe/inappropriate chatbot interactions.

A.F. v. Character Technologies (E.D. Tex.). Original date string: Dec. 9, 2024 (complaint); Apr. 23, 2025 (order compelling arbitration). Source summary: A complaint alleges minors were harmed following unsafe/inappropriate chatbot interactions.

Coding

2024-CAI-01 is coded as INJURY with grade A2. The public row assigns GEN-C, LONG-DEP, REC/MOD-AMP and treats the incident as human harm incident.

Field Value
Platform Character.AI
Model version Character.AI
User type multiple
Jurisdiction Texas, USA
Evidence type court_filing
Product mechanism companion_chatbot
Trajectory strict yes

Assigned taxonomy codes

GEN-CLONG-DEPREC/MOD-AMP

Evidence

The public evidence anchors for 2024-CAI-01 are the materials listed below. Only explicitly linked evidence files are hosted live.

The closest related pages are the incidents that share a provider family, case cluster, pathway-duplicate group, or overlapping coding profile.

Sources

This page is grounded in the coded incident registry, the analysis companion, the coding rules, and the public evidence links listed above.

Source filesIncident registry/Analysis view/Coding rules

Access publication

Safety note

This publication preserves a harm-minimization posture and does not provide self-harm instructions. If you or someone you know is in immediate danger, call your local emergency number. In the U.S. and Canada, call or text 988.