Self-Harm and AI

2024-CAI-03: P.J. and Nina J. (minors; initials)

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A civil complaint alleges minors were harmed following unsafe chatbot interactions on Character.AI.

Parent
Incidents
Provider
Character.AI
Last reviewed
March 25, 2026
Incident ID
2024-CAI-03
Provider
Character.AI
Outcome
INJURY
Grade
A2
Date window
2024-12-09 to 2024-12-09

Contents

Summary

2024-CAI-03 is a A2 court filing row involving Character.AI. A civil complaint alleges minors were harmed following unsafe chatbot interactions on Character.AI.

P.J. v. Character Technologies (N.D.N.Y.). Original date string: Summer–Dec. 9, 2024 (usage/incident alleged); Sept. 16, 2025 (complaint filed). Source summary: A civil complaint alleges minors were harmed following unsafe chatbot interactions on Character.AI.

Coding

2024-CAI-03 is coded as INJURY with grade A2. The public row assigns LONG-DEP and treats the incident as human harm incident.

Field Value
Platform Character.AI
Model version Character.AI
User type minor
Jurisdiction New York, USA
Evidence type court_filing
Product mechanism companion_chatbot
Trajectory strict yes

Assigned taxonomy codes

LONG-DEP

Evidence

The public evidence anchors for 2024-CAI-03 are the materials listed below. Only explicitly linked evidence files are hosted live.

The closest related pages are the incidents that share a provider family, case cluster, pathway-duplicate group, or overlapping coding profile.

Sources

This page is grounded in the coded incident registry, the analysis companion, the coding rules, and the public evidence links listed above.

Source filesIncident registry/Analysis view/Coding rules

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Safety note

This publication preserves a harm-minimization posture and does not provide self-harm instructions. If you or someone you know is in immediate danger, call your local emergency number. In the U.S. and Canada, call or text 988.